Operations Coordinator
Location: Hybrid – based near Bath (in-office two days/week)
Type: 0.8 FTE (4 days / week)
About Us
At Claverton Cloches, we design and make forever garden tools and accessories inspired by those found in beautiful, historic gardens. Our growing business is known for craftsmanship, quality and our ability to capture the essence of The English Garden in our products. Our core product, the Victorian cloche, is used by gardeners in fine gardens across England and beyond, and we have ambitious plans to expand our product range in throughout the next 24 months.
To support our vision, we’re looking for our first in-house, office-based hire to join our core team. This is a rare opportunity to join an independent, design-led brand during a time of exciting growth, and we’re looking for someone who will grow with us and help shape the direction of our business.
The Role
We’re looking for a proactive, collaborative, and multi-talented individual to support and take ownership of many of the day-to-day operational tasks of our business. You’ll work closely with the founder and workshop team to keep things running smoothly across a variety of areas – from logistics, production and invoicing to events and customer experience.
This is a wide-scoped role ideal for an energetic generalist who enjoys variety, with a strong sense of organisation, a touch of creativity, and (ideally) an interest in design and gardens.
What You'll Be Doing
Your responsibilities will be varied and may evolve, but key tasks include:
Handling customer enquiries and liaising with our stockists
Managing inventory and supporting fulfilment processes
Issuing invoices and assisting with book-keeping
Helping coordinate and attend in-person events and photoshoots
Sourcing components and supporting supply chain needs
Helping film and gather content for social media, behind-the-scenes, and campaigns
General admin and coordination across the business
Who You Are
At least 2 years of demonstrable experience in an operational role
Adaptable to changing priorities with proven experience multi-tasking and problem solving
Energetic, enthusiastic, and eager to get stuck in – you're excited by the idea of helping a small, creative business grow
A self-starter who thrives in a dynamic environment and enjoys wearing many hats
Exceptionally organised and proactive – you spot what needs doing and do it
Warm, collaborative, and friendly – a real team player with a can-do attitude
Comfortable with spreadsheets, emails, and basic digital tools
Knowledge of Xero and Shopify is desirable
Excellent interpersonal, written and verbal communication skills – and a confident, friendly phone manner
Fluent in spoken and written English
Committed and reliable – someone we can count on
An interest in gardens and design is desirable, but not essential – aesthetic sensitivity is a plus
Equally happy behind the scenes and front-of-house
Working with Us
This is a hybrid role, with flexibility on working hours. We’d like you to be in or around Bath two days per week, to work alongside the founder. The rest can be remote, though occasional day travel to events or shoots may pop up.
How to Apply
Please send your CV and a short cover note telling us a bit about yourself and why you're interested in the role to jobs@clavertoncloches.com.